All products purchased from Punkston are covered by a 1 year warranty period. The warranty period starts when the product(s) is delivered.
The warranty covers all defects due to faulty materials and workmanship of the product.
Please note the following are NOT covered by the warranty:
-Defects that have been caused by disassembly, wrongful use, improper installation, non-factory repairs/modifications, or improper adjustment of the product, or neglect, including but not limited to "burn-in", and similar wrongful use.
-Defects that have been caused by lightning, fire, water, or other events of force majeure.
-Defects in consumables, (i.e. components that are expected to require regular replacement including without -limitation: keycaps, cables, etc.) or use beyond the expected lifetime of the consumable in question.
-Defects caused by normal wear and tear
If your product turns out to have a defect during its warranty period, please contact us via firstname.lastname@example.org.
For additional questions, please feel free to contact us by email via email@example.com and we'll do our best to reply you.